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How to collect higher-quality data in value-based healthcare with mobile forms
Workplace related illnesses and injuries impact directly an organisation’s trust from the public, retention of talent and bottom line results. When it comes to having a safe and happy workforce, data collection gives organizational leaders the necessary insights to continuously improve prevention programs and care for their employees.
Workplace related illnesses and injuries impact directly an organization’s trust from the public, retention of talent and bottom line results. The serious penalties that organizations face from workplace injuries and the genuine concern of leaders for having a healthier workforce have pushed for comprehensive workplace safety programs.
In today’s world, CEO’s have an unprecedented opportunity to measure and understand the effectiveness of health promotion programs. The ability to engage employees directly from their smartphones and capture longitudinal data exponentially increases the availability of lagging metrics.
In this article we uncover the hidden value that mobile data collection has for employee wellness and how mobile forms allow organizations to create healthier and happier workplaces.
The World Health Organisation (WHO) defines occupational health as “the protection and promotion of the health of workers by preventing and controlling occupational diseases and accidents and by eliminating occupational factors and conditions hazardous to health and safety at work.”
A safe and healthy workplace not only protects workers from injury and illness, it can also lower injury/illness costs, reduce absenteeism and turnover, increase productivity and quality, and raise employee morale. In other words, safety is good for business.
Over the last few years, much of the focus of workplace health and safety programs has been on introducing digital tools and methods of training. This has included using online, self-directed training programs and modules, as well as mobile solutions that allow employees to self-track their adherence to best practices and protocols.
Most organizations rely on paper forms to collect health data regarding their employees. Paper data collection requires manual transcription from paper to a database and slows down the access to valuable insights. Luckily with mobile data collection solutions, like Teamscope, employers can design mobile forms and leverage on mobile devices to securely and routinely collect data from employees.
Data protection and GDPR compliance should be a paramount concern when dealing with sensitive data. Teamscope is specifically designed for medical and sensitive data collection. With features such as data encryption, granular permissions and robust authentication, data can be protected and only accessible by authorized departments.
Mobile forms can be implemented across multiple processes within organizations, such as on-site inspections, measuring employee satisfaction or conducting procedural safety checklists.
Industrial team will often work in settings with limited internet connection. Mobile forms allow them to capture data regardless of where they are and uploaded once an internet connection is available.
Case management is often used to manage people and follow-up on them across time. Yet, this powerful feature built-in to Teamscope can also be used to track any entity, such as a facility or machine and follow-up on it across time — obtaining valuable longitudinal data.
Collecting accurate and timely data is only valuable if it allows us to get answers and make decisions. Data visualization allows managers to instantly generate charts and conduct basic statistical analysis.
Since the outbreak of the COVID-19 pandemic in December 2019, all around the world measures have been taken to stop the spread of the virus. Countries have implemented measures from national quarantines to school closures, but are now slowly lifting lockdown measures. People starting to pick up their normal life and going back to their workplaces.
Many governments are setting up requirements that businesses must meet while opening up. Employers must establish a system to implement preventive actions to provide a safe working environment and minimise risks of further outbreaks. Workplaces should include hand sanitizers, reduce physical contacts, placing barriers between workplaces or introducing more space between workers and identify risks of infection.
A high-density work environment can become a high-risk site for the spread of COVID-19 and potentially a source of further transmission. A great example is the outbreak in a call center (see below). A single infected employee came to work on the 11th floor of a building. That floor had 216 employees. Over the period of a week, 94 of those people became infected (the blue chairs). This rapid spread within a floor, serves to highlight that being in an enclosed space, sharing the same air for a prolonged period increases your chances of exposure and infection. Interestingly, even though there was considerable interaction between workers on different floors of the building in elevators and the lobby, the outbreak was mostly limited to a single floor.
Contact tracing requires employees that have tested positive to recall every person that they had close contact within the time window in which they may have become infected with the virus.
For contact tracing to work, time is the most sensitive factor. The longer it takes for us to trace who we had contact with the higher the risk of those potentially infected people to not isolate and infect others.
The second key element in contact tracing is confidentiality and privacy. Employees must trust the digital tool they are using to keep track of who they’ve had contact with. GDPR compliance, data encryption and app’s with robust authentication are must-have features.
Every employer has the duty of ensuring that, insofar as it is reasonably practicable, the health, safety and welfare of employees are protected. This obligation extends to mental health and limiting workplace stress. The fear of becoming infected with COVID-19 at work can cause severe anxiety. Quantifying and managing the stress related risks is crucial.How do we manage this in times of COVID-19?
Measuring mental health has often been regarded as difficult to measure. But self-complete questionnaires can help employees keep a daily diary of their mood and mental wellbeing and at the same time collect valuable data to measure the effectiveness of mental health programs.
Symptom tracking allows employees to keep a diary of their condition and self-report their symptoms.
Symptom tracking can be done with a paper diary or a digital solution. In either scenario a questionnaire with symptom-related questions is made available. Employees can complete this form periodically or when such symptoms would arise.
Self-reported symptom data is essential to quickly detecting cases and when done with mobile solutions, such as Teamscope, data can be collected in a more timely manner and analytics done instantly.
Occupational health and safety refers to the well-being of employees, both physically and mentally. Each and every person who leaves his home for his work should come back home in good health. A safe and healthy workplace improves financial results, strengthens trust from the public and retains talent. Without it an organization's future is doomed.
Mobile form apps like Teamscope, allow for secure and timely data collection that can measure and improve workplace safety programs. In the context of COVID-19, Teamscope takes the weight of the shoulders of managers by enabling new channels of secure data collection to trace contacts, collect mental health data and track symptoms.
COVID-19 has disrupted life personally and at work. It has forced organizations to halt manufacturing activities, pushed for massive job cuts and required existing workforce to adjust to social distancing and remote work. As the pace of normal life is slowly regained, occupational data collection helps organizational leaders mitigate risks and as quickly as possible — get life-saving answers.
How to collect higher-quality data in value-based healthcare with mobile forms